Website and Online Services

Privacy Policy

This Privacy Policy describes how Wild Grace Wellness ("we," "us," or "our") collects, uses, and shares your personal information when you use our online yoga classes, website, and related services (collectively, the "Services").

1. Information We Collect

We collect several types of information from and about users of our Services, including:

• Information you provide directly:

  • Account Information: When you create an account, we collect your name, email address, password, and other information you may provide, such as your address, phone number, and date of birth.

  • Payment Information: When you make a purchase, we collect your payment card details and billing information.

  • Communications: When you contact us, we may collect the content of your communications.

  • Health Information: You may choose to provide information about your health or physical condition when using our services.

• Information we collect automatically:

  • Usage Information: We collect information about how you use our Services, such as the classes you view, the features you use, and the dates and times of your activities.

  • Device Information: We collect information about the device you use to access our Services, such as your IP address, browser type, operating system, and device identifiers.

  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences.

• Information from third parties:

  • We may receive information about you from third-party sources, such as social media platforms, if you connect your account through those platforms.

2. How We Use Your Information

We use your information for various purposes, including to:

• Provide and maintain the Services: To deliver the yoga classes and related content you request, to manage your account, and to communicate with you about your use of the Services.

• Process payments: To process your transactions and prevent fraud.

• Personalize your experience: To tailor the Services to your interests and preferences.

• Communicate with you: To send you updates, newsletters, marketing communications, and other information about our Services.

• Improve our Services: To analyze how you use our Services and to develop new features and offerings.

• Ensure safety and security: To protect the security of our Services and to detect and prevent fraud and other illegal activities.

• Comply with legal obligations: To comply with applicable laws, regulations, and legal processes.

3. Your Choices

• Access and correction: You may access and update your account information at any time by logging into your account.

• Marketing communications: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you or by contacting us.

• Cookies: You can control cookies through your browser settings and other tools.

• Do Not Track: Some browsers offer a “Do Not Track” (DNT) feature that allows you to signal to websites that you do not want your online activities tracked. We do not currently respond to DNT signals.

4. Data Retention

We will retain your personal information for as long as necessary to provide you with the Services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.

6. Children’s Privacy

Our Services are not intended for children under the age of 15, and we do not knowingly collect personal information from children under 15. Such individuals should be supervised by a parent or guardian. If we become aware that we have collected personal information from a child under 15, we will take steps to delete such information.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country or other governmental jurisdiction, where the data protection laws may differ from those in your jurisdiction.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website or by other reasonable means. Your continued use of the Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.

Effective Date: May 1st, 2025

Our Mobile App (iPhone) - September 2026

This section applies to the Wild Grace Wellness app for iPhone. If it differs from the rest of this policy, this section governs your use of the app.

No account needed. The app does not ask you to create an account, and we do not collect your name, email address, or password through the app.

Payments. Membership is an auto-renewing subscription purchased through your Apple ID. Apple processes the payment, and we never see or store your payment card details. You can manage or cancel your subscription any time in Settings, then your name, then Subscriptions.

Stored on your device. Your quiz answers, favorites, saved rituals, membership status, and any hotel stay codes you enter are stored only on your device. We do not receive them. Deleting the app removes this information.

Subscription service. We use RevenueCat to manage subscriptions. RevenueCat receives your purchase and subscription status (such as which plan is active and when it renews) and a randomly generated anonymous identifier for your device. We do not give RevenueCat your name or email. Its handling of that information is described in RevenueCat's privacy policy.

Video and content providers. Classes and meditations are streamed from third-party hosting services such as Vimeo and Dropbox. When you play a video, those services may receive technical information such as your IP address and device details, as described in their own privacy policies. The livestream schedule is read from a public Google Calendar feed, which likewise sees your IP address when the app loads it.

Permissions. The app asks for notification permission only if you set a ritual reminder, and calendar permission only when you choose to add a class to your calendar. Reminders and calendar events are created on your device. We do not read your calendar or upload it.

No tracking. The app has no advertising, no analytics or tracking tools, and we do not sell your information or use it to track you across other companies' apps or websites.

Contact. Questions about the app or your privacy can be sent to grace@wildgrace.online.